Ongoing support

Monthly plans for maintenance, evolution and AI support

For companies that prefer having a technical team available each month over hiring each adjustment separately.

Website and digital presence

Plans to maintain and evolve your website

From basic security maintenance to monthly hours dedicated to improvements.

Digital Presence

Basic maintenance to keep the site online, updated and secure.

MensalidadeR$ 249/month

Included

Platform, theme and dependency updates
Periodic backup with restore on failure
Site availability monitoring
SSL certificate verified and renewed
Simple monthly report of what was done

Not included

Content or layout change hours
Creation of new pages
Hosting and domain

Horas: No change hours included
Atendimento: Email, on business days
Excedentes: Changes are quoted per request before execution.

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Site Up to Date

Maintenance with one monthly hour for day-to-day adjustments.

MensalidadeR$ 490/month

Included

Everything in the Digital Presence plan
Up to 1 hour of changes per month, per contract
Small adjustments to existing text, images and sections
Monitoring of errors and broken links

Not included

Development of new features
Page redesign
Content production

Horas: Up to 1 hour per month, not cumulative
Atendimento: Email and WhatsApp, on business days
Excedentes: Extra hours are approved before execution and billed per hour.

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Mais contratado

Site Evolving

For those who publish content and improve the site regularly.

MensalidadeR$ 890/month

Included

Everything in the Site Up to Date plan
Up to 3 hours of improvements per month, per contract
Creating and adjusting pages within the site's design system
Performance and indexing monitoring
Monthly alignment meeting

Not included

Development of custom systems
Paid media campaign management
Photography and video production

Horas: Up to 3 hours per month, not cumulative
Atendimento: Email and WhatsApp, on business days
Excedentes: Extra hours are approved before execution and billed per hour.

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Artificial intelligence

Plans for AI solutions in production

An AI solution is not delivered and forgotten: it needs answer review, cost monitoring and tuning as real usage emerges.

AI Assisted

Support for an AI solution already in production.

MensalidadeR$ 990/month

Included

Monitoring of the AI solution in production
Periodic review of answers and logs
Correction of malfunctions
Monthly report on usage and points of attention

Not included

Development hours for new features
API usage and third-party licences
Production and curation of knowledge-base content

Horas: No development hours included
Atendimento: Email, on business days
Excedentes: Adjustments and improvements are quoted per request.

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AI Operational

Support with monthly hours to tune and evolve the solution.

MensalidadeR$ 1.890/month

Included

Everything in the AI Assisted plan
Up to 4 hours of improvements or adjustments per month, per contract
Tuning of flows, rules and the knowledge base
Monitoring of usage cost
Monthly alignment meeting

Not included

API usage, hosting and third-party licences
Development of a new AI solution

Horas: Up to 4 hours per month, not cumulative
Atendimento: Email and WhatsApp, on business days
Excedentes: Extra hours are approved before execution and billed per hour.

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Digital Operations

Ongoing service with custom scope for larger operations.

fromR$ 2.990/month

Included

Scope defined jointly, according to the operation
A mix of website maintenance, e-commerce and AI solutions
Hour volume and priorities agreed in the contract
Defined support channel and response times
Recurring follow-up with reporting

Not included

Third-party items: hosting, licences and API usage

Horas: Defined in contract
Atendimento: Defined in contract
Excedentes: Overage rules are set out in the contract.

Request a proposal

Costs charged separately

What is never included in any plan

These are third-party services. We recommend contracting them in your company's name, with TechSpot as technical user.

Third-party items

Hosting and domain
Licences for platforms, themes and paid plugins
Artificial intelligence API usage
WhatsApp Business API fees
Third-party services contracted in the client's name

Frequently asked questions

How the plans work in practice

Consultar disponibilidade

Next step

Which plan fits your operation?

Tell us what you need supported and we point to the right plan — or tell you a one-off quote would cost less.

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